Customerservice

Order

It's safe and easy to order a product. We have explained the steps below. If u encounter any problems during the order process, then we will gladly assist you through the contactform or by the live chat.

Step 1: Click on the desired article on 'Add to Cart'.

Step 2: You are now in the cart. Check the details of your order and click on 'Proceed to Checkout' to checkout. Do you want to order more articles, click 'Continue Shopping' button.

Step 3: You are now at the window 'Checkout'. Fill in your details and choose your payment method. May register to be able to view your orders or to be able to order faster in the future. Then click "Place Order" and you will now be redirected to your chosen payment method.

Step 4: Follow the steps to perform the payment, after the order you will receive an order confirmation by e-mail.

Payment

Choose the most efficient and safest way to pay your order. We offer all common payment methods:

Via MultiSafePay
iDEAL, Banktransfer, INCASSO, Maestro, Visa, MasterCard, Mister Cash,  Giropay and DIRECTebanking.

iDEAL
iDEAL is a online payment system developed by the nine largest banks of the Netherlands like ABN AMRO, ASN Bank, Friesland Bank, ING, Rabobank, RegioBank, SNS Bank, Triodos Bank en Van Lanschot Bankiers.

Banktransfer
In this case, the amount paid by a regular bank transfer. Your system receives from the MultiSafepay an e-mail with all the necessary information to make the Bank transfer.  Note that when you use this payment method, we can not deliver your order within 24 hours. The moneytransfer will take about three business days.

Maestro
Simple and fast online payment via Maestro, for customers who have a bank card with the red-blue Maestro logo.

Visa
Globally Visa is the number 1 in Credit Cards. Visa is an easy and secure way to pay.

MasterCard
MasterCard has become a full-fledged credit card network and is almost the same as VISA. Customers with MasterCard can easily purchase products online. They can pay with MasterCard fast and efficient.

Mister Cash
Bancontact / Mister Cash is the online payment system developed by the joint banks in Belgium, namely Belfius, BNP Paribas, ING, Fortis, KBC, CBC, AXA bank VDK spaarbank and Record Bank.

GiroPay
Giropay is an online payment platform from the German banks. Giropay is supported in Germany by the following banks: Sparkassen, Postbank, Volksbanken Raiffeisenbanken, MLP, Cronbank, Readybank, CVW Privatbank, PSD Bank.

SofortBanking (before DIRECTebanking)
European SofortBanking is an online payment platform, which is not dependent of a particular bank. The paymentmethode for 45 million customers in Germany, Austria, Switzerland and Belgium to pay safely and quickly.

PayPal
PayPal is an easy, safe and fast way to pay online.

Shipment

We strive after payment to send your order within 24 hours. Orders on Saturdays and public holidays, will be send the following day (s). Orders are shipped throughout Europe, see 'Shipping costs'.

Shipping costs
Within Europe, we do not charge any shipping costs, regardless of the size and weight of the package.

We ship to the following countries in Europe:
Albania, Andorra, Belgium, Bosnia-Herzegovina, Bulgaria, Canary Islands, Cyprus, Denmark, Germany, Estonia, Faroe Islands, Finland, France (including Corsica and Monaco), Gibraltar, Greece, Greenland, Hungary, Iceland, Ireland, Italy, channel Islands, Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Montenegro, Norway, Ukraine, Poland, Portugal (including Azores and Madeira), Romania, Russia (including Asian part), San Marino, Serbia, Slovakia, Slovenia, Spain (including Balearic Islands), Czech Republic, Turkey (including Asian part), Vatican City, United Kingdom, Belarus, Sweden, Switzerland.

Returns / Exchange

If you are not satisfied or you ordered the wrong products. Then you can - within 14 days - Return your order in 2 easy steps:

Step 1: Send an email to info@Ipirio.nl, within your order number and reason of return.

Step 2: Send your order to the address below:
Ipirio.nl
a.t.t.n Customerservice
Postbus 169
1560AD Krommenie
The Netherlands

The costs of returning is to the customer, unless it can be shown that the error is caused by Ipirio.nl, In this case we will also refund the shipping costs. The items must be returned unused and undamaged. In the same condition.

Customerservice

Telephone
+31 (0)20 369 01 01 

Opening
Monday - friday 12.00 - 16.00 hour
Saturday and sunday: Closed
Holidays: Closed

By post
Ipirio
Customerservice
Postbus 169
1560AD Krommenie
The Netherlands

Ipirio is registered in the Commercial Register under number 572.890.50. VAT number: NL852518158B01.